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Onderzoeker
Mathias Seghers
Profiel
Projecten
Publicaties
Activiteiten
Prijzen & Erkenningen
9
Resultaten
2023
Normativity or creativity? The use and perception of non-standard language features in consumer feedback and webcare on corporate social media
Mathias Seghers
Bernard De Clerck
Chloé Lybaert
Proefschrift
2023
2022
How effective is expressive? Consumer perceptions of new vernacular features in Facebook webcare responses
Mathias Seghers
Bernard De Clerck
Chloé Lybaert
A1
Artikel in een tijdschrift
in
LINGUA
2022
2021
Mapping the spread of Dutch non-standard language use on corporate Facebook pages : a corpus-based analysis of service-oriented interaction
Mathias Seghers
Bernard De Clerck
Chloé Lybaert
A2
Artikel in een tijdschrift
in
NEDERLANDSE TAALKUNDE (GRONINGEN)
2021
The impact of non-standard language on the perceived credibility and usefulness of Facebook reviews : a closer look at old and new vernacular features
Mathias Seghers
C3
Conferentie
2021
When form deviates from the norm : attitudes towards old and new vernacular features and their impact on the perceived credibility and usefulness of Facebook consumer reviews
Mathias Seghers
Bernard De Clerck
Chloé Lybaert
A1
Artikel in een tijdschrift
in
LANGUAGE SCIENCES
2021
2020
The impact of non-standard language in consumer-company interactions on corporate Facebook pages : laying the foundations
Mathias Seghers
C3
Conferentie
2020
2019
Mapping the spread of Dutch non-standard language use on corporate Facebook pages : a corpus-based analysis of service-oriented interaction
Mathias Seghers
C3
Conferentie
2019
Theory versus practice : a closer look at transactional and interpersonal stance in English electronic complaint refusal notifications
Bernard De Clerck
Sofie Decock
Jasper Vandenberghe
Mathias Seghers
A2
Artikel in een tijdschrift
in
ENGLISH TEXT CONSTRUCTION
2019
2018
The influence of (sub)standard language on credibility during critical moments in online customer communication
Bernard De Clerck
Chloé Lybaert
Mathias Seghers
C3
Conferentie
2018