Manage settings
MENU
About this site
In het Nederlands
Home
Researchers
Projects
Organisations
Publications
Infrastructure
Contact
Research Explorer
Your browser does not support JavaScript or JavaScript is not enabled. Without JavaScript some functions of this webapplication may be disabled or cause error messages. To enable JavaScript, please consult the manual of your browser or contact your system administrator.
Researcher
Mathias Seghers
Profile
Projects
Publications
Activities
Awards & Distinctions
9
Results
2023
Normativity or creativity? The use and perception of non-standard language features in consumer feedback and webcare on corporate social media
Mathias Seghers
Bernard De Clerck
Chloé Lybaert
Dissertation
2023
2022
How effective is expressive? Consumer perceptions of new vernacular features in Facebook webcare responses
Mathias Seghers
Bernard De Clerck
Chloé Lybaert
A1
Journal Article
in
LINGUA
2022
2021
Mapping the spread of Dutch non-standard language use on corporate Facebook pages : a corpus-based analysis of service-oriented interaction
Mathias Seghers
Bernard De Clerck
Chloé Lybaert
A2
Journal Article
in
NEDERLANDSE TAALKUNDE (GRONINGEN)
2021
The impact of non-standard language on the perceived credibility and usefulness of Facebook reviews : a closer look at old and new vernacular features
Mathias Seghers
C3
Conference
2021
When form deviates from the norm : attitudes towards old and new vernacular features and their impact on the perceived credibility and usefulness of Facebook consumer reviews
Mathias Seghers
Bernard De Clerck
Chloé Lybaert
A1
Journal Article
in
LANGUAGE SCIENCES
2021
2020
The impact of non-standard language in consumer-company interactions on corporate Facebook pages : laying the foundations
Mathias Seghers
C3
Conference
2020
2019
Mapping the spread of Dutch non-standard language use on corporate Facebook pages : a corpus-based analysis of service-oriented interaction
Mathias Seghers
C3
Conference
2019
Theory versus practice : a closer look at transactional and interpersonal stance in English electronic complaint refusal notifications
Bernard De Clerck
Sofie Decock
Jasper Vandenberghe
Mathias Seghers
A2
Journal Article
in
ENGLISH TEXT CONSTRUCTION
2019
2018
The influence of (sub)standard language on credibility during critical moments in online customer communication
Bernard De Clerck
Chloé Lybaert
Mathias Seghers
C3
Conference
2018