Research Explorer

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Researcher

Sofie Decock

Publications & Research Data

Awards & Distinctions

90 Results

2026

Gender-inclusive language in Dutch

Sarah Van HoofSofie Decock

Bookchapter in Gender-inclusive language : findings from 14 languages and open research questions

The potential of aikido in intercultural business communication training : a mixed-methods analysis of embodied pedagogy

Greet Angèle De BaetsKoen PlevoetsSofie DecockEllen Van Praet

A2 Journal Article in JOURNAL OF EXPERIENTIAL EDUCATION

2025

A terrible experience!!! vs. A terrible experience : how paralinguistic features in online hotel reviews influence hotel responses

Sofie DecockKoen Plevoets

Bookchapter in Manipulation, influence and deception : the changing landscape of persuasive language

Beyond she and he : a framework for studying the cognitive, psychological and social effects of gender-neutral pronouns

Tiziana JäggiPascal GygaxSofie DecockUte GabrielSarah Van HoofHanne VerhaegenChloé Vincent

A1 Journal Article in JOURNAL OF LANGUAGE AND SOCIAL PSYCHOLOGY

Fostering gender-sensitive interpreting : bridging social inclusion and pedagogy

Laura RobaeySofie Decock

Gendergerechte Sprache beim Dolmetschen : eine Interventionsstudie zur Entwicklung der gendergerechten Sprachkompetenz bei fortgeschrittenen DaF-Lernenden

Laura RobaeySofie DecockJelena Vranjes

A2 Journal Article in UNTERRICHTSPRAXIS-TEACHING GERMAN

The Dutch gender-neutral pronoun die : more accepted for generic than for specific reference

Sofie DecockSarah Van HoofLou-Lou VanrobaeysHanne VerhaegenChloé Vincent

A2 Journal Article in TAAL EN TONGVAL

The effect of Dutch gender-neutral pronouns on perceived text quality : generic reference in employee guidelines

Hanne VerhaegenSarah Van HoofRebecca Van HerckUte GabrielPascal GygaxSofie Decock

A1 Journal Article in APPLIED PSYCHOLINGUISTICS

The effect of Gender-Fair Language Training in interpreting : on how gender gets lost across the language barrier – and what training can do about it

Laura RobaeySofie DecockJelena Vranjes

2024

Bridging difficult histories (g)locally : embodied pedagogy through Jewish experiences of hiding

Sofie DecockKirsten Kumpf Baele

Bookchapter in Exploring Anne Frank and difficult life stories

Embodied learning with and from aikido : a mixed-methods investigation into teaching intercultural communication skills for the workplace

Greet Angèle De BaetsEllen Van PraetSofie DecockAndreas Niehaus

Expressing and responding to customer (dis)satisfaction online : new insights from discourse and linguistic approaches

Nicolas RuytenbeekSofie Decock

A1 Journal Article in INTERNATIONAL JOURNAL OF BUSINESS COMMUNICATION

Gender-fair language in interpreting : a pragmatic-interactional approach

Laura RobaeySofie DecockJelena Vranjes

Het effect van genderneutrale voornaamwoorden op tekstkwaliteit en male bias : generische verwijzing in een arbeidsreglement

Hanne VerhaegenRebecca Van HerckSofie DecockSarah Van Hoof

Het Weten-Schap. Genderneutrale Voornaamwoorden

Article in a magazine

Learning With and From Aikido - Experimentation: open access appendix to the dissertation

Greet Angèle De BaetsKoen PlevoetsSofie DecockEllen Van Praet

Learning With and From Aikido - Experimentation: restricted access appendix to the dissertation

Greet Angèle De BaetsKoen PlevoetsSofie DecockEllen Van Praet

Self-serving mitigation in responses to online negative feedback : a crosslinguistic analysis

Griet BooneIrene CenniSofie Decock

The comprehensibility and appreciation of non-binary pronouns in newspaper reporting : the case of hen and die in Dutch

Sofie DecockSarah Van HoofEllen SoensHanne Verhaegen

A1 Journal Article in APPLIED LINGUISTICS

The knowledge, comprehensibility, and appreciation of gender-neutral pronouns in Dutch

Hanne VerhaegenSofie DecockSarah Van Hoof

2023

Experiments into the influence of linguistic (in)directness on perceived face-threat in Twitter complaints

Nicolas RuytenbeekSofie DecockIlse Depraetere

A1 Journal Article in JOURNAL OF POLITENESS RESEARCH-LANGUAGE BEHAVIOUR CULTURE

Gender-sensitive language in interpreter training : a pilot study

Laura RobaeyJelena VranjesSofie Decock

Gender-sensitive language in interpreting : how student interpreters tackle non-binary references

Laura RobaeySofie DecockJelena Vranjes

Going undercover? Female bodies and clothes under scrutiny in travel literature

Bookchapter in Traveling bodies : interdisciplinary perspectives on traveling as an embodied practice

Het effect van genderneutrale voornaamwoorden op tekstkwaliteit en male bias : generische verwijzing in een arbeidsreglement

Hanne VerhaegenRebecca Van HerckSofie DecockSarah Van Hoof

The impact of employee empathy on brand trust in organizational complaint response emails : a closer look at linguistic realization

Rebecca Van HerckSofie DecockBernard De ClerckLiselot Hudders

A1 Journal Article in INTERNATIONAL JOURNAL OF BUSINESS COMMUNICATION

The impact of linguistic choices and (para-)linguistic markers on the perception of Twitter complaints by other customers : an experimental approach

Nicolas RuytenbeekSofie DecockIlse Depraetere

A1 Journal Article in JOURNAL OF POLITENESS RESEARCH-LANGUAGE BEHAVIOUR CULTURE

2022

'Bitte entschuldigen Sie das späte Antwort' : in hoeverre worden conventionele uitdrukkingen met fouten in zakelijke e-mails als ‘fit for purpose’ beschouwd?

Griet BooneSofie DecockNicolas Ruytenbeek

A unique blend of interpersonal and transactional strategies in English email responses to customer complaints in a B2C setting : a move analysis

Rebecca Van HerckSofie DecockBridgit Corinne Fastrich

A1 Journal Article in ENGLISH FOR SPECIFIC PURPOSES

Discursive approaches to webcare : a closer look at apologies, conversational human voice, legitimation, and emotion regulation

A1 Journal Article in DISCOURSE CONTEXT & MEDIA

Een taalkundige lezing van de handreiking Waarden voor een nieuwe taal

Sofie DecockSarah Van Hoof

A2 Journal Article in FORUM (ANTWERPEN)

Eine harte Nuss? A longitudinal investigation of L2 learners' phrasal development in German

Griet BooneJune EyckmansSofie Decock

Article in a magazine

The message is clear : an L1 business perspective on non-target-like formulaic expressions in L2 German

Griet BooneNicolas RuytenbeekSofie Decock

A1 Journal Article in INTERCULTURAL PRAGMATICS

2021

Dear Customer, you've got mail : a closer look at discourse moves, discursive legitimation, and the effects of interpersonal strategies in email responses to customer complaints

Rebecca Van HerckSofie DecockBernard De Clerck

Exploring the impact of platforms' affordances on the expression of negativity in online hotel reviews

Nicolas RuytenbeekMarie VerschraegenSofie Decock

A1 Journal Article in JOURNAL OF PRAGMATICS

Fit for purpose? Exploring the effect of erroneous conventional expressions in business communication

Griet BooneSofie DecockNicolas Ruytenbeek

Good data in business and professional discourse research and teaching : further explorations

Interviewing aikido experts : aikido as an embodied pedagogy for recipient design in intercultural business communication

Greet Angèle De BaetsSofie DecockEllen Van Praet

Leveraging student-led interviews in the multilingual workplace

Geert JacobsAstrid Vandendaele

Bookchapter in Good data in business and professional discourse research and teaching : further explorations

Linguistic (in)directness in Twitter complaints : a contrastive analysis of railway complaint interactions

Ilse DepraetereSofie DecockNicolas Ruytenbeek

A1 Journal Article in JOURNAL OF PRAGMATICS

Person- versus content-oriented approaches in English and German email responses to customer complaints : a cross-cultural analysis of moves and first-person pronouns

Rebecca Van HerckBabette DobbenieSofie Decock

A1 Journal Article in INTERCULTURAL PRAGMATICS

Reactions to Brexit in images : a multimodal content analysis of shared visual content on Flickr

Catherine BoukoJuly De WildeSofie DecockOrphée De ClercqValentina ManchiaDavid Garcia

A1 Journal Article in VISUAL COMMUNICATION

Testing the various guises of conversational human voice : the impact of formality and personalization on customer outcomes in online complaint management

Sofie DecockBernard De ClerckChloé LybaertKoen Plevoets

A2 Journal Article in JOURNAL OF INTERNET COMMERCE

What counts as good data in business and professional discourse research and training?

Sofie DecockGeert Jacobs

Bookchapter in Good data in business and professional discourse research and teaching : further explorations

2020

'Can you send us a PM please?' : Service recovery interactions on social media from the perspective of organizational legitimacy

Rebecca Van HerckSofie DecockBernard De Clerck

A1 Journal Article in DISCOURSE CONTEXT & MEDIA

Interpersonal strategies in E-Complaint refusals : textbook advice versus actual situated practice

Sofie DecockBernard De ClerckRebecca Van Herck

A2 Journal Article in BUSINESS AND PROFESSIONAL COMMUNICATION QUARTERLY

2019

Analyzing linguistic in/directness and perceived face-threat in complaint interactions : the development of an annotation guide

Nicolas RuytenbeekSofie DecockIlse Depraetere

Method triangulation in discourse-pragmatic research on complaints

Nicolas RuytenbeekSofie DecockIlse Depraetere

Theory versus practice : a closer look at transactional and interpersonal stance in English electronic complaint refusal notifications

Bernard De ClerckSofie DecockJasper VandenbergheMathias Seghers

A2 Journal Article in ENGLISH TEXT CONSTRUCTION

What makes a complaint im/polite? An experimental study of the influence of verbal modification on affective responses to online complaints

Nicolas RuytenbeekSofie DecockIlse Depraetere

2018

(In)directness and complaints : a reassessment

Sofie DecockIlse Depraetere

A1 Journal Article in JOURNAL OF PRAGMATICS

Professional discourse in multilingual settings: policies and practices

Sofie DecockJuly De WildeSarah Van HoofEllen Van PraetBernard De Clerck

A1 Journal Article in MULTILINGUA-JOURNAL OF CROSS-CULTURAL AND INTERLANGUAGE COMMUNICATION

Shifting multilingual strategies in a Flemish public healthcare service

July De WildeSarah Van HoofSofie DecockPascal RillofEllen Van Praet

A1 Journal Article in MULTILINGUA-JOURNAL OF CROSS-CULTURAL AND INTERLANGUAGE COMMUNICATION

The depiction of the 'other woman' in travel texts : a discourse-linguistic analysis = Die darstellung der 'anderen frau‘ in reisetexten : eine diskurslinguistische analyse

Sofie DecockUta Schaffers

A1 Journal Article in LILI-ZEITSCHRIFT FUR LITERATURWISSENSCHAFT UND LINGUISTIK

2017

'… such are the joys of travelling when you do not speak the language of the country you are passing through ' : Zugänge zur anderen Kultur in Reisetexten von Frauen der 1930er Jahre

Sofie DecockUta Schaffers

Bookchapter in Reiseliteratur der Moderne und Postmoderne

Customer complaints and disagreements in a multilingual business environment : a discursive-pragmatic analysis

Sofie DecockAnneleen Spiessens

A1 Journal Article in INTERCULTURAL PRAGMATICS

Face-threatening e-mail complaint negotiation in a multilingual business environment : a discursive analysis of refusal and disagreement strategies

Sofie DecockAnneleen Spiessens

Bookchapter in Current issues in intercultural pragmatics

Pregnant girls in the attic - no choices : an analysis of Patrice Toye's Little Black Spiders

Sofie DecockKirsten Kumpf Baele

Bookchapter in Reproductive rights issues in popular media : international perspectives

Svenja Kranich, Contrastive pragmatics and translation : evaluation, epistemic modality and communicative styles in English and German

The effect of online language on perceptions, attitudes and behavioural intentions

Bernard De ClerckSofie DecockChloé Lybaert

2016

Intercultural encounters in travel texts of Ella Maillart and Annemarie Schwarzenbach: perspectives from literary studies and linguistics

Sofie DecockUta Schaffers

Bookchapter in Annemarie Schwarzenbach e a literatura de viagens na Europa dos anos 30

2015

Deutschsprachige elektronische Ablehnungsschreiben als Antwort auf Reklamationen

A2 Journal Article in GERMANISTISCHE MITTEILUNGEN

Simone Wichor. Zwischen Literatur und Journalismus. Die Reportagen und Feuilletons von Annemarie Schwarzenbach.

2014

Holz : Thomas Meinecke

Sofie DecockHinde De Metsenaere

Bookchapter in Schakelpauzes : teksten van en over Thomas Meinecke

Interculturele bedrijfscommunicatie in een Belgisch-Duitse context

Bookchapter in Beschouwingen uit een talenhuis

Reizen naar het doorwaaide binnenste van het woord

Sofie DecockGriet Boone

Bookchapter in Ž/Ć : teksten van en over Marica Bodrožić

2013

Annemarie Schwarzenbach

Edition und Rezeption: der 'neue Blick' auf Annemarie Schwarzenbachs Werk

Sofie DecockUta Schaffers

Bookchapter in Fiktionen und Realitäten : Schriftstellerinnen im deutschsprachigen Literaturbetrieb

Sich Wohn- und Erzählraum schaffen: zur Bewältigung von Alterität in Melinda Nadj Abonjis Roman Tauben fliegen auf

Bookchapter in Alterität : Festschrift für Heidy Margrit Müller

2012

'als ob ich dort noch etwas zu suchen hätte' : Europa- und Orientdiskurse in Annemarie Schwarzenbachs Erzählung … Sehr viel Geduld

Sofie DecockUta Schaffers

A1 Journal Article in ARCADIA

Afrikanische Schriften: Reportagen ; Lyrik ; Autobiographisches: mit dem Erstdruck von 'Marc' / Annemarie Schwarzenbach

Das Wunder des Baums: zu Annemarie Schwarzenbachs Afrikaroman

Sofie DecockUta SchaffersWalter Fähnders

Bookchapter in Afrika im Blick : Afrikabilder im deutschsprachigen Europa, 1870-1970

Die Suche nach bergenden Räumen als Reise- und Schreibprogramm: Annemarie Schwarzenbachs journalistische Afrika-Texte

Sofie DecockUta Schaffers

A1 Journal Article in ORBIS LITTERARUM

2011

'The loving conquest and embrace': on peaceful heterotopias and utopias in Annemarie Schwarzenbach’s Asian and African travel writings

A2 Journal Article in WOMEN IN GERMAN YEARBOOK

Das Wunder des Baums: Roman

From national to international literature: transcultural German-language literature and culture in the age of global migration

Sofie DecockWalter FähndersUta Schaffers

Bookchapter in Das Wunder des Baums : Roman

Reise-Schreiben im Fortgang der Moderne: Annemarie Schwarzenbachs Orient- und Afrikaschriften

Sofie DecockUta Schaffers

Bookchapter in Das riskante Projekt : die Moderne und ihre Bewältigung

2010

'Dann endeten die Pfade, irgendwo zwischen Himmel und Erde, am Weltenrand': apokalyptische Bilder und apokalyptische Struktur in Annemarie Schwarzenbachs Das Wunder des Baums (1941/42)'

Sofie DecockUta Schaffers

Bookchapter in Annemarie Schwarzenbach : Werk, Wirkung, Kontext

Papierfähnchen auf einer imaginären Weltkarte: mythische Topo- und Tempografien in den Asien- und Afrikaschriften Annemarie Schwarzenbachs

2009

Papierfähnchen auf einer imaginären Weltkarte : MytischeTopo- und Tempografien in den Asien- und Afrikaschriften Annemarie Schwarzenbachs

Sofie DecockBenjamin Biebuyck

2008

Einleitung: neue Wege zu Annemarie Schwarzenbach.

Sofie DecockUta Schaffers

Bookchapter in Inside out : textorientierte Erkundungen des Werks von Annemarie Schwarzenbach

inside out: textorientierte Erkundungen des Werks von Annemarie Schwarzenbach

Still – kein Wort über die Toten dieses Landes: Gespräche mit den Toten in Annemarie Schwarzenbachs Roman Das glückliche Tal.

Sofie DecockUta Schaffers

Bookchapter in Inside out : textorientierte Erkundungen des Werks von Annemarie Schwarzenbach

Zwischen Hoffnung und Fatalismus: Annemarie Schwarzenbachs Amerikareportagen.

Bookchapter in Inside out : textorientierte Erkundungen des Werks von Annemarie Schwarzenbach

2007

'Im Kampfgebiet' : Annemarie Schwarzenbachs Amerikareportages

Bookchapter in Literatuur en geschiedenis

Die 'geborene'. Renee Schwarzenbach-Wille and her family

The angel of the Demawend as judge between paradise and end of the world. Orientalism in Annemarie Schwarzenbach's novel Das 'Ghickliche Tal'

A1 Journal Article in LILI-ZEITSCHRIFT FUR LITERATURWISSENSCHAFT UND LINGUISTIK

2005

Landscape view and landscape portrait. Perception and aesthetics in the travel report 1780-1820.