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Researcher
Philippe Baecke
Profile
Projects
Publications
Activities
Awards & Distinctions
12
Results
2025
The influence of emotions and communication style on customer satisfaction and recommendation in a call center context : an NLP-based analysis
Thomas De Cleen
Philippe Baecke
Frank Goedertier
A1
Journal Article
in
JOURNAL OF BUSINESS RESEARCH
2025
2023
How browsing data can advance television advertising
Leen De Schaepdrijver
Philippe Baecke
Koen Tackx
Steve Muylle
Dissertation
2023
2021
Modelling spatio-temporal human behaviour with mobile phone data : a data analytical approach
Dieter Oosterlinck
Dries Benoit
Philippe Baecke
Dissertation
2021
2020
From one-class to two-class classification by incorporating expert knowledge : novelty detection in human behaviour
Dieter Oosterlinck
Dries Benoit
Philippe Baecke
A1
Journal Article
in
EUROPEAN JOURNAL OF OPERATIONAL RESEARCH
2020
2019
Judgmental forecast adjustments over different time horizons
Maud Van den Broeke
Shari De Baets
Ann Vereecke
Philippe Baecke
Karlien Vanderheyden
A1
Journal Article
in
OMEGA-INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE
2019
2018
Mind the gap : assessing maturity of demand planning, a cornerstone of S&OP
Ann Vereecke
Karlien Vanderheyden
Philippe Baecke
Tom Van Steendam
A1
Journal Article
in
INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT
2018
2017
Bluetooth tracking of humans in an indoor environment : an application to shopping mall visits
Dieter Oosterlinck
Dries Benoit
Philippe Baecke
Nico Van de Weghe
A1
Journal Article
in
APPLIED GEOGRAPHY
2017
2013
Improving customer acquisition models by incorporating spatial autocorrelation at different levels of granularity
Philippe Baecke
Dirk Van den Poel
A1
Journal Article
in
JOURNAL OF INTELLIGENT INFORMATION SYSTEMS
2013
2012
Including spatial interdependence in customer acquisition models: a cross-category comparison
Philippe Baecke
Dirk Van den Poel
A1
Journal Article
in
EXPERT SYSTEMS WITH APPLICATIONS
2012
2011
Data augmentation by predicting spending pleasure using commercially available external data
Philippe Baecke
Dirk Van den Poel
A1
Journal Article
in
JOURNAL OF INTELLIGENT INFORMATION SYSTEMS
2011
Incorporating neighborhood effects in customer relationship management models
Philippe Baecke
Dirk Van den Poel
P1
Conference
2011
2010
Improving purchasing behavior predictions by data augmenting with situational variables
Philippe Baecke
Dirk Van den Poel
A1
Journal Article
in
INTERNATIONAL JOURNAL OF INFORMATION TECHNOLOGY & DECISION MAKING
2010