2023
2023 Best Paper Award Chimspas Conference
2023 Emerging Service Scholar Award
2022
2022 Best Paper Award at New Business Model Conference
2022 Best Paper Award at La Londe Conference
2022 Best Paper Award at QUIS Conference
2021
2021 Best Paper Award in Journal of Service Research
nomination for the SERVSIG 2021 Best Paper Award
2020
nomination for 2020 Best Paper Award EURAM Innovation SIG
2018
second winner of EURAM Innovation SIG 2018 Best Paper Award
2018 Best Reviewer Award for Journal of Service Management
2015
Winner of The 2015 Bob Johnston Best Paper Award
2013
Highly Commended Award winner of the 2013 Emerald/EFMD Outstanding Doctoral Research Awards