Callers to the Suicide Helpline 1813 are often in an acute suicidal crisis and/or have been thinking about suicide for a very long time (40.7% more than a year). 34% of callers who contact the Suicide Helpline 1813 for themselves do not consult a counselor. Of the group that does consult a counselor, 15.4% report not talking about suicidal thoughts. Therefore, in this project, we are pushing forward the implementation of callbacks. It is explored whether a system of follow-up calls can be worked out for adult high-risk suicidal persons from Suicide Helpline 1813, taking into account the acuteness of the caller's suicidality. In this way, we wish to strengthen the impact of a one-time crisis bridging call to the Suicide Helpline 1813. These telephone follow-up calls will be possible for callers who call the Suicide Helpline 1813. 

Based on a pilotstudy in a limited group of callers, the feasibility of such calls within the context of the Suicide Helpline 1813 in the current Flemish care landscape will be examined. This study will explore which type of follow-up calls can be offered to the Suicide Helpline 1813 and which type of follow-up calls can provide the most added value for our callers within the current mental health care. This will be done based on literature, exchange with international crisis lines who already have experience with follow-up calls, consultation with volunteers from the Suicide Helpline 1813, consultation with relevant care actors in the Flemish mental health care, the experiences of callers as will emerge from the pilot study