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Researcher
Nanouk Verhulst
Profile
Projects
Publications
Activities
Awards & Distinctions
9
Results
2021
Viewpoint : using neuroscience tools in service research
Nanouk Verhulst
Iris Vermeir
Hendrik Slabbinck
A1
Journal Article
in
JOURNAL OF SERVICES MARKETING
2021
2020
A neurophysiological exploration of the dynamic nature of emotions during the customer experience
Nanouk Verhulst
Iris Vermeir
Hendrik Slabbinck
Bart Larivière
Maurizio Mauri
Vincenzo Russo
A1
Journal Article
in
JOURNAL OF RETAILING AND CONSUMER SERVICES
2020
2019
Boosting service performance by dark chocolate seduction
Nanouk Verhulst
Hendrik Slabbinck
Iris Vermeir
A1
Journal Article
in
JOURNAL OF SERVICES MARKETING
2019
2018
A multi-method exploration of affective processes throughout the customer journey
Nanouk Verhulst
Iris Vermeir
Hendrik Slabbinck
Bart Larivière
Dissertation
2018
Self-serving technology or an employee? A neurological approach
Hendrik Slabbinck
Iris Vermeir
Nanouk Verhulst
Maurizio Mauri
C3
Conference
2018
2017
Self-service technology or an employee? That's the question: A neuroscientific approach
Nanouk Verhulst
Iris Vermeir
Hendrik Slabbinck
Maurizio Mauri
Vincenzo Russo
C3
Conference
2017
Self-service technology or an employee? That's the question: A neuroscientific approach
Nanouk Verhulst
Hendrik Slabbinck
Iris Vermeir
Maurizio Mauri
Vincenzo Russo
C3
Conference
2017
2015
Do neurotransmitters shape our reactions to service encounters? The case of SE & OT
Nanouk Verhulst
Iris Vermeir
Hendrik Slabbinck
C3
Conference
2015
Do neurotransmitters shape our reactions to service encounters? The case of serotonin & oxytocin
Nanouk Verhulst
Iris Vermeir
Hendrik Slabbinck
C3
Conference
2015