Research Explorer

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Researcher

Lisa Schetgen

Awards & Distinctions

7 Results

2025

Customer experiences and coping behaviors during crisis situations : the role of service adaptation and service transformation

Bart LarivièreLisa SchetgenMatthias BogaertDirk Van den Poel

A1 Journal Article in JOURNAL OF BUSINESS RESEARCH

2024

360 Degrees rumor detection : when explanations got some explaining to do

Bram JanssensLisa SchetgenMatthias BogaertMatthijs MeireDirk Van den Poel

A1 Journal Article in EUROPEAN JOURNAL OF OPERATIONAL RESEARCH

Determining well-being during a crisis based on social media data using natural language processing

Xiao WangBram JanssensMatthias BogaertLiesel VanderbauwhedeLisa Schetgen

2022

Social media analytics for good : assessing the value of social media analytics for businesses and public instances

Lisa SchetgenMatthias Bogaert

2021

Developing a detection and interpretation tool for rumors regarding COVID-19 on Twitter

Lisa SchetgenBram JanssensMatthias Bogaert

Predicting donation behavior : acquisition modeling in the nonprofit sector using Facebook data

Lisa SchetgenMatthias BogaertDirk Van den Poel

A1 Journal Article in DECISION SUPPORT SYSTEMS

2019

Acquisition modeling in the nonprofit sector based on Facebook data

Lisa SchetgenMatthias BogaertDirk Van den Poel