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Researcher
Kaat De Pourcq
Profile
Projects
Publications & Research Data
Activities
Awards & Distinctions
Patents
49
Results
2026
Designing services for better transfer experiences in healthcare contexts
Kaat De Pourcq
Karsten Vandenwyngaert
Emma Rheel
C3
Conference
2026
Enhancing service for consumers experiencing vulnerabilities : the inclusive side of AI-driven technologies – a systematic literature review
Chiara De Brabant-Bibi
Kaat De Pourcq
Katrien Verleye
C3
Conference
2026
Enhancing service for consumers experiencing vulnerabilities : the inclusive side of AI-driven technologies – a systematic literature review
Chiara De Brabant-Bibi
Kaat De Pourcq
Katrien Verleye
C3
Conference
2026
Managing interdependencies in cancer surveillance care : a multi-stakeholder perspective
Hannes Vanpoecke
Kaat De Pourcq
Paul Gemmel
Berthold Rudy Meijboom
Melissa De Regge
C3
Conference
2026
Methodology of the workshop : service design
Kaat De Pourcq
Lecture / Speech
2026
Toward circularity through servitization : ecosystem orchestration strategies of incumbent firms
Lisa Antonissen
Katrien Verleye
Kaat De Pourcq
C3
Conference
2026
Understanding stakeholder misalignments in cancer follow-up surveillance care : a multi-stakeholder study
Hannes Vanpoecke
Paul Gemmel
Kaat De Pourcq
Berthold Rudy Meijboom
Melissa De Regge
C3
Conference
2026
2025
Emergence of circular service ecosystems : a multiple case study
Lisa Antonissen
Katrien Verleye
Kaat De Pourcq
C3
Conference
2025
Emerging service ecosystems for circularity : the importance of product circulation
Lisa Antonissen
Katrien Verleye
Kaat De Pourcq
C3
Conference
2025
Ontwikkelen van een gebruikersperspectief in de inspectiepraktijk van Zorginspectie
Chiara De Brabant-Bibi
Kaat De Pourcq
Katrien Verleye
Lecture / Speech
2025
Ontwikkelen van een gebruikersperspectief in de inspectiepraktijk van Zorginspectie
Chiara De Brabant-Bibi
Kaat De Pourcq
Katrien Verleye
Report
2025
Product circulation in service ecosystems : evidence from renting & sharing
Lisa Antonissen
Katrien Verleye
Kaat De Pourcq
C3
Conference
2025
Scanxiety, more than fear alone : a design-thinking approach to redesign the cancer care journey
Hannes Vanpoecke
Kaat De Pourcq
Paul Gemmel
Melissa De Regge
Berthold Rudy Meijboom
C3
Conference
2025
Scanxiety, more than fear alone : a design-thinking approach to redesign the cancer care journey
Hannes Vanpoecke
Kaat De Pourcq
Paul Gemmel
Berthold Rudy Meijboom
Melissa De Regge
C3
Conference
2025
Scanxiety, more than fear alone : a design-thinking approach to redesign the cancer care journey
Hannes Vanpoecke
Kaat De Pourcq
Paul Gemmel
Berthold Rudy Meijboom
Melissa De Regge
C3
Conference
2025
Shaping service ecosystems in which products circulate : a multiple case study
Lisa Antonissen
Katrien Verleye
Kaat De Pourcq
C3
Conference
2025
2024
Autoethnographic research for service scholars with transformative ambitions
Kaat De Pourcq
Katrien Verleye
C3
Conference
2024
Governance modellen voor ziekenhuisfusies, uitdagingen, ‘best practices’, post-fusie integratie
Melissa De Regge
Kaat De Pourcq
Other
2024
2023
Implementing quality measurement in the field of drug treatment and harm reduction : a case study in Flanders
Kaat De Pourcq
Svin Deneckere
Dirk De Wachter
A2
Journal Article
in
ADIKTOLOGIE
2023
2022
Governance dynamics in inter-organizational networks : a meta-ethnographic study
Kaat De Pourcq
Katrien Verleye
A1
Journal Article
in
EUROPEAN MANAGEMENT JOURNAL
2022
2021
Implications of customer participation in outsourcing non-core services to third parties
Kaat De Pourcq
Katrien Verleye
Bart Larivière
Jeroen Trybou
Paul Gemmel
A1
Journal Article
in
JOURNAL OF SERVICE MANAGEMENT
2021
Managing collaboration in networks within and beyond organizational boundaries
Kaat De Pourcq
Katrien Verleye
Paul Gemmel
Jeroen Trybou
Dissertation
2021
The role of written texts in collaborative boundary work : a dynamic sociomaterial perspective
Kaat De Pourcq
Katrien Verleye
Ann Langley
Joris Voets
C1
Conference
2021
2020
Advies betreffende transitie voor de vorming van een steunpuntfunctie, coördinatiefunctie netwerking en samenwerking, en ombudsfunctie geestelijke gezondheid
Kaat De Pourcq
Katrien Verleye
Joris Voets
Report
2020
Modularizing services based upon an actor-oriented logic
Kaat De Pourcq
Katrien Verleye
Bart Larivière
Jeroen Trybou
Paul Gemmel
C1
Conference
2020
Personal and interpersonal drivers that contribute to the intention to use gerontechnologies
Melissa De Regge
Freek Van Baelen
Gabriela Beirão
Anouk Den Ambtman
Kaat De Pourcq
Joana Carmo Dias
Jay Kandampully
A1
Journal Article
in
GERONTOLOGY
2020
2019
A three-step methodology for process-oriented performance : how to enhance automated data collection in healthcare
Kaat De Pourcq
Paul Gemmel
Ben Devis
Jan Van Ooteghem
Tom De Caluwé
Jeroen Trybou
A1
Journal Article
in
INFORMATICS FOR HEALTH & SOCIAL CARE
2019
The introduction of hospital networks in Belgium : the path from policy statements to the 2019 legislation
Melissa De Regge
Kaat De Pourcq
Carine Van de Voorde
Koen Van den Heede
Paul Gemmel
Kristof Eeckloo
A1
Journal Article
in
HEALTH POLICY
2019
The role of governance in different types of interhospital collaboration : a systematic review
Kaat De Pourcq
Melissa De Regge
Koen Van den Heede
Carine Van de Voorde
Paul Gemmel
Kristof Eeckloo
A1
Journal Article
in
HEALTH POLICY
2019
Throughput efficiency and service quality after process redesign at a cancer day care unit: Two sides of the coin?
Kaat De Pourcq
Paul Gemmel
Jeroen Trybou
Vibeke Kruse
A1
Journal Article
in
EUROPEAN JOURNAL OF CANCER CARE
2019
2018
De opkomst van belevingsgericht service design
Katrien Verleye
Kaat De Pourcq
A4
Journal Article
in
IMPULS (BRUGGE)
2018
Evaluatie van de wetgeving op de associatie, groepering en fusie in de context van toenemende samenwerking tussen ziekenhuizen
Kristof Eeckloo
Melissa De Regge
Kaat De Pourcq
Paul Gemmel
Stefaan Callens
A2
Journal Article
in
TIJDSCHRIFT VOOR GENEESKUNDE
2018
Hospital networks: how to make them work in Belgium? : facilitators and barriers of different governance models
Kaat De Pourcq
Melissa De Regge
Koen Van den Heede
Carine Van de Voorde
Paul Gemmel
Kristof Eeckloo
A1
Journal Article
in
ACTA CLINICA BELGICA
2018
How & why governance dynamics emerge in inter-organizational networks : a meta-ethnographic analysis
Kaat De Pourcq
Katrien Verleye
C1
Conference
2018
Metagovernance mechanisms in mental health service systems
Kaat De Pourcq
Katrien Verleye
Joris Voets
C3
Conference
2018
The impact of logarithmic dose banding of anticancer drugs on pharmacy compounding efficiency at Ghent University Hospital
Barbara Claus
Kaat De Pourcq
NELE CLOTTENS
Vibeke Kruse
Paul Gemmel
Johan Vandenbroucke
A1
Journal Article
in
EUROPEAN JOURNAL OF HOSPITAL PHARMACY-SCIENCE AND PRACTICE
2018
Varying viewpoints of Belgian stakeholders on models of interhospital collaboration
Melissa De Regge
Kaat De Pourcq
Paul Gemmel
Carine Van de Voorde
Koen Van den Heede
Kristof Eeckloo
A1
Journal Article
in
BMC HEALTH SERVICES RESEARCH
2018
2017
Does the network fit the customer
Kaat De Pourcq
Katrien Verleye
Paul Gemmel
C3
Conference
2017
Enhancing the healthcare experience: the role of technology in elderly care
Anouk Den Ambtman
Gabriela Beirão
Jay Kandampully
Joana Dias
Kaat De Pourcq
Melissa De Regge
C3
Conference
2017
Governance models for hospital collaborations
Kaat De Pourcq
Melissa De Regge
Stefaan Callens
Mathilde Coëffé
Liesbeth Van Leuven
Paul Gemmel
Koen Van den Heede
Carine Van de Voorde
Kristof Eeckloo
Report
2017
Health care technology adaption for elderly : does the family matter?
Melissa De Regge
Gabriela Beirão
Anouk Den Ambtman
Kaat De Pourcq
Joana Dias
Jay Kandampully
C3
Conference
2017
The role of hospitals in bridging the care continuum : a systematic review of coordination of care and follow-up for adults with chronic conditions
Melissa De Regge
Kaat De Pourcq
Bert Meijboom
Jeroen Trybou
Eric Mortier
Kristof Eeckloo
A1
Journal Article
in
BMC HEALTH SERVICES RESEARCH
2017
2016
Designing the customer journey in a service delivery network: evidence from cancer patient treatments
Kaat De Pourcq
Paul Gemmel
Katrien Verleye
C1
Conference
2016
Measuring performance in hospitals: the development of an operational dashboard to coordinate and optimize patient, material and information flows
Kaat De Pourcq
Paul Gemmel
Jeroen Trybou
Bookchapter
in
Boundaryless hospital : rethink and redefine health care management
2016
Product and process variation in the operating theatre: how to innovate supply chain management?
Kaat De Pourcq
Paul Gemmel
Ben Devis
Jeroen Trybou
C1
Conference
2016
The healthcare experience : the supportive role of technology and people in the elderly care sector
Gabriela Beirao
Anouk Den Ambtman
Kaat De Pourcq
Melissa De Regge
Joana Simões do Carmo Dias
Jay Kandampully
C3
Conference
2016
2015
Measuring performance in healthcare
Kaat De Pourcq
Paul Gemmel
Jeroen Trybou
C1
Conference
2015
2014
Economic and noneconomic physician-hospital exchange: impact on customer oriented behaviour and the moderating effects of organizational and professional identification
Kaat De Pourcq
Gaelle De Caluwé
Paul Gemmel
Katrien Verleye
Jeroen Trybou
C3
Conference
2014
The importance of social exchange to nurses and nurse assistants: impact on retention factors
Jeroen Trybou
Kaat De Pourcq
Michel Paeshuyse
Paul Gemmel
A1
Journal Article
in
JOURNAL OF NURSING MANAGEMENT
2014