Research Explorer

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Researcher

Aurélie De Waele

Awards & Distinctions

23 Results

2024

The Vaccine Training Barometer : assessing healthcare providers’ confidence to answer vaccine-related questions and their training needs

Aurélie De WaeleGreet HendrickxSara ValckxÀngela DomínguezDiana ToledoJesús CastillaJosé TuellsPierre Van Damme

A1 Journal Article in VACCINE

2023

From message to messenger : should politicians lead-by-example to increase compliance with public health directives?

An-Sofie ClaeysAurélie De Waele

A1 Journal Article in HEALTH COMMUNICATION

The effects of expressing empathy/autonomy support using a COVID-19 vaccination chatbot : experimental study in a sample of Belgian adults

Wojciech TrzebińskiToni ClaessensJeska BuhmannAurélie De WaeleGreet HendrickxPierre Van DammeWalter DaelemansKarolien Poels

A2 Journal Article in JMIR FORMATIVE RESEARCH

2022

Informing the public matters : a field experiment during an ongoing health crisis in Belgium

An-Sofie ClaeysAurélie De WaeleEva Koppen

A1 Journal Article in JOURNAL OF CONTINGENCIES AND CRISIS MANAGEMENT

The importance of authenticity in organizational crisis communication via social media

An-Sofie ClaeysAurélie De Waele

Bookchapter in Social media and crisis communication

2020

Preparing to face the media in times of crisis : training spokespersons’ verbal and nonverbal cues

Aurélie De WaeleAn-Sofie ClaeysMichaël Opgenhaffen

A1 Journal Article in PUBLIC RELATIONS REVIEW

The power of empathy : the dual impacts of an emotional voice in organizational crisis communication

Aurélie De WaeleLieze SchoofsAn-Sofie Claeys

A1 Journal Article in JOURNAL OF APPLIED COMMUNICATION RESEARCH

2019

Crisis response selection decisions under time pressure

An-Sofie ClaeysWilliam Timothy CoombsAurélie De Waele

The organizational voice : the importance of voice pitch and speech rate in organizational crisis communication

Aurélie De WaeleAn-Sofie ClaeysVeroline Cauberghe

A1 Journal Article in COMMUNICATION RESEARCH

The role of empathy in crisis communication : providing a deeper understanding of how organizational crises and crisis communication affect reputation

Lieze SchoofsAn-Sofie ClaeysAurélie De WaeleVeroline Cauberghe

A1 Journal Article in PUBLIC RELATIONS REVIEW

2018

Empathy as a driver of consumers’ attitudinal responses to organizational crises and crisis communication

Lieze SchoofsAn-Sofie ClaeysAurélie De WaeleVeroline Cauberghe

Optimization of spokespersons’ use of voice in organizational crisis communication

Aurélie De WaeleAn-Sofie ClaeysVeroline Cauberghe

Spokespersons’ nonverbal behavior in times of crisis : the relative importance of visual and vocal cues

Aurélie De WaeleAn-Sofie ClaeysVeroline CaubergheGijs Fannes

A1 Journal Article in JOURNAL OF NONVERBAL BEHAVIOR

The impact of voice pitch of male and female spokespersons in times of crisis

Aurélie De WaeleAn-Sofie Claeys

The organizational voice : the role of vocal cues in times of crisis

Aurélie De WaeleAn-Sofie ClaeysVerolien Cauberghe

2017

Nonverbal crisis communication in practice : media training of spokespersons

Aurélie De WaeleAn-Sofie ClaeysMichaël Opgenhaffen

Nonverbal cues of deception in audiovisual crisis communication

Aurélie De WaeleAn-Sofie Claeys

A1 Journal Article in PUBLIC RELATIONS REVIEW

The impact of a spokesperson’s visual and vocal cues on the public’s attitudes towards an organization in crisis

Aurélie De WaeleAn-Sofie ClaeysVeroline Cauberghe

The importance of visual and vocal cues of organizational spokespersons in times of crisis

Aurélie De WaeleAn-Sofie ClaeysVeroline CaubergheGijs Fannes

2016

Analyzing audiovisual crisis communication : the impact of situational factors on the occurrence of verbal and nonverbal cues

Aurélie De WaeleAn-Sofie ClaeysEva Koppen

Verbal and nonverbal cues in audiovisual crisis communication messages

Aurélie De WaeleAn-Sofie Claeys

2015

Het belang van empathie bij consumenten voor reputatieherstel bij organisaties in crisis

Aurélie De WaeleAn-Sofie Claeys

The organizational voice : the importance of voice pitch and speech rate in organizational crisis communication

Aurélie De WaeleAn-Sofie ClaeysVeroline Cauberghe